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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shiloh Brooks

Shiloh Brooks

October 30, 2024

5  out of  5
rating by Shiloh Brooks
"The State Farm office in Coeburn, Virginia is fantastic! I have worked with Lois Salyers and she is extremely attentive and resourceful in filing claims and any needs I might need with my coverage. Extremely satisfied!"
We responded:
"Thank you Shiloh for the incredible review! We are blessed to have Lois on our team for sure!"
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colin booher

September 26, 2024

5  out of  5
rating by colin booher
"Extremely friendly staff, answers all our questions and always tries to save us money!!! Highly recommend"
We responded:
"Thanks Colin for being a valued customer! I appreciate the kind words and taking the time to leave us a review!"
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Lee Kidd

September 18, 2024

5  out of  5
rating by Lee Kidd
"I could not be happier or want any more from an insurance agency that what I have with Garland Hall State Farm. Whenever I have and issue or and insurance question all I have to do is call! Each of the agents is knowledgeable and well qualified to be of service. I highly recommend Garland Hall State Farm for fast, reliable and reasonable service. They will take care of all your home and auto needs."
We responded:
"Thank you so much for your kind words, Lee! We’re delighted to hear that you’re so happy with our service! Our team takes pride in being accessible and knowledgeable, so it’s wonderful to know we’ve met your expectations. Thank you for the recommendation and for choosing us for your insurance needs! "
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taterbaby20

September 16, 2024

5  out of  5
rating by taterbaby20
"Very friendly staff and helpful with all my insurance needs"
We responded:
"We appreciate you taking the time to give us a great review!"
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Kathy Edwards

September 16, 2024

5  out of  5
rating by Kathy Edwards
"Stare Farm has been our insurance carrier for 23 years, we could not ask for better service, experience and attention to detail. We recommend to all of our friends and family!!"
We responded:
"Thanks Kathy for being a customer for many years! Your recommendation means the world to us. "
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Joshua Blevins

September 16, 2024

5  out of  5
rating by Joshua Blevins
"Great service with a helpful and friendly staff."
We responded:
"Thanks Joshua for being our customer and taking the time to give us a review!"
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Crystal winebarger

September 16, 2024

5  out of  5
rating by Crystal winebarger
"I was looking for insurance and I spoke to Robin Blevins she immediately got to work helping me find the right plan with the best savings and best deals. She is amazing! She did an outstanding job and saved us money on insurance and was able to get us everything that we needed! She is always there to answer any question we may have about our plan! She is the best! I would highly recommend her to work with to help you get the plan you need. Excellent customer service!"
We responded:
"Thank you Crystal we are blessed to have Robin! She is amazing!"
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Robert Rose

August 26, 2024

1  out of  5
rating by Robert Rose
"My family been customers of state farm for 20 plus years and after having full coverage insurance on my vehicle I was rear-ended by an uninsured motorist which should have been covered under my plan yet I have paid almost a 1000 dollars out of pocket for a rental and am being ripped off by this company almost 5000 dollars...I have been dealing with this since July 3rd 2024 and today is Aug 26th and just to be able to keep my job I have to accept half of what my vehicle is worth just so I can go find another vehicle ....I highly recommend anyone that is thinking of getting state farm please keep searching...I'd give them a zero star rating for the way I've been treated after 20 plus years but it won't let me...extremely dissatisfied with this company and it's customer service"
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Ellen Jackson

April 9, 2024

5  out of  5
rating by Ellen Jackson
"They take such good care of us. Very knowledgeable and caring!"
We responded:
"Ellen, thank you for sharing your positive feedback! We always strive to make our customers feel cared for and are so glad that was your experience. Thanks again for choosing us, and we're here for any additional insurance needs you might have! -Garland"
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Angie Greear

February 28, 2024

5  out of  5
rating by Angie Greear
"Garland Hall is top notch! Honest, reliable, quick to answer questions, always helpful, and looks for ways for us to save money on our policies while still having great coverage. We have two homes and three vehicles insured with State Farm, and Agent Garland Hall."
We responded:
"Thank you Angie for the 5 star review and for being with us for many years now!"
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Jodie Smith

September 10, 2023

5  out of  5
rating by Jodie Smith
"Great & quick service on filing a claim. Five minutes and done! Three days later my windshield was replaced."
We responded:
"Thank you Jodie for the great review! "
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Brenna Harden

December 14, 2022

5  out of  5
rating by Brenna Harden
"As a first time homeowner and new Virginia resident, I feel like I hit the jackpot when I called Garland Hall's office. Every conversation has been pleasant and straightforward, every question answered and every need filled in just minutes. I so appreciate having this team help me keep my mind at ease."
We responded:
"Thank you Brenna for this great review! I am blessed to have a great team that takes care of my customers every day. Congratulations on your new home and welcome to our community!"
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Tammy Lucas

December 5, 2022

5  out of  5
rating by Tammy Lucas
"Absolutely awesome service and the ladies will go above and beyond to make you feel comfortable!"
We responded:
"Thank you Tammy for the 5 star review! I am blessed to have the best team here in my office to take care of my customers. "
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Caine Mccarroll

September 20, 2022

5  out of  5
rating by Caine Mccarroll
"Has been great to me and my family. Has helped is through some what could have been some very rough times"
We responded:
"Thank you Caine for the very kind words! We appreciate you and your family very much."
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Caraline Craft

July 30, 2022

5  out of  5
rating by Caraline Craft
"The ladies at Garland Hall’s office in Coeburn Va are absolute angels!! And today Robin was my saving grace! I was shopping out of my local area when I came out of a store to see my vehicle’s tire was flat on the ground. I had my two young children with me, and I was in a state of sheer panic!! I called Garland Hall’s office, and a real PERSON immediately answered the phone. I didn’t have to press 1 for English, I didn’t have to say, “Representative!”, I didn’t wait on a 20 min que for the next available agent. As soon as I explained my situation, Robin immediately jumped into action. She called multiple locations until she found one to help me! They showed up in 30 mins, were very professional, and I was all set to go home! I am so thankful I had State Farm today to get me through this stressful situation! I can’t thank them enough for being the BEST! That’s customer service like you don’t find anymore!"
We responded:
"Thank you Caraline for this incredible review of my team! They truly make a difference in the lives of my customers every day. I am blessed to have them. I am glad that a stressful situation was quickly taken care of for you and your family!"
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Randall Bright

July 21, 2022

5  out of  5
rating by Randall Bright
"Ive been a. Customer for 52 years if that says anything."
We responded:
"Thanks Randal for being with me and my Dad for all these years! You are right that definitely says it all!"
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Kathy Begley

July 19, 2022

5  out of  5
rating by Kathy Begley
"So appreciative of the professionalism and kindness shown to us by Robin Blevins. Not only was she able to save our family a lot of money, but we also have better coverage. She made the switch very easy and quick for our auto and homeowners insurance. Would recommend this office to anyone!!"
We responded:
"Thank you Kathy for the awesome review! I am blessed to have incredible team members like Robin to take care of my policyholders!"
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Amy Robinette

March 29, 2022

5  out of  5
rating by Amy Robinette
"Great friendly people have been with them many years now. Always willing to work with you"
We responded:
"Thank you Amy for the kind words and being a great customer!"
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Mandy Houston

March 1, 2022

5  out of  5
rating by Mandy Houston
"I have had State Farm insurance with Garland Hall for nearly 20 years. Garland and his staff are always friendly and helpful when I have a question or need assistance. I like having a local agent that I know I can trust to meet the needs and best interests of my family."
We responded:
"Mandy thank you for the kind words for me and my team!"
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Ray Spenilla

February 28, 2022

5  out of  5
rating by Ray Spenilla
"My family and I have been with our State Farm agent,Garland Hall,for over thirty years.We presently have many types of policies with Garland including life, long-term care,auto, home, and IRA's. My family and I have remained very thankful for Garland for his understanding of our changing family needs AND his willingness to be available 24/7 to handle ANY question, concern,claim, and/or review or update our coverage . In closing, if you are looking for a professional insurance agent that is not only competent in his field, but also possesses the common sense and the compassion to help you in this most critical area of insurance protection, I can,without hesitation,HIGHLY recommend Garland Hall for your various forms of insurance protection. Most sincerely, Ray Spenilla"
We responded:
"Ray, thank you for being a loyal customer and friend for many years!"
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Stephanie Carter

February 28, 2022

5  out of  5
rating by Stephanie Carter
"I have tried other insurance companies in the past. I’ve been a State Farm customer for over 10 years now and it’s because of the quality of service and care received from Garland Hall and his awesome staff at State Farm. Insurance questions or even policy changes are such a breeze with this company. Reach out to see what they have available for you!"
We responded:
"Stephanie, thank you for letting us handle your insurance needs these last 10 years I appreciate your trust!"
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Heather Hamilton

February 28, 2022

5  out of  5
rating by Heather Hamilton
"Garland Hall and his staff are great to work with you on any insurance issues that may arise. Very helpful staff and always on top of things. Nothing but great things to say about them😊"
We responded:
"Heather, thank you for allowing us to take care of you and your family for all these years!"
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dot b

July 13, 2021

1  out of  5
rating by dot b
"I had State Farm Ins with Garland Hall in Coeburn, Va when I lived in Norton, Va and they were good. I moved back to NC and had State Farm for 1month with agent in Hickory,NC I slid on ice car went off hwy & down little embankment. State Farm totaled my car, put 3 points on my insurance which trippled my insurance so I went with another company. I did away with State Farm & got another company. March 9, 2021 State Farm in Coeburn, Va stole $145.18 from my bank account. I have been this long today is July 12, 2021 trying to get my money back. If you go with this company do NOT let them have your bank account information. When I had my accident on December 27,2020 I still had State Farm Insurance with Garland Hall."
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Ronnie Counts

December 23, 2020

4  out of  5
rating by Ronnie Counts
"Very nice...great service"
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Lindsey Smith

July 15, 2020

5  out of  5
rating by Lindsey Smith
"Affordable insurance and nice staff!"